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LastPass is a well-liked enterprise password supervisor for groups that need an easy-to-use product and a wide range of core options. Password administration options like LastPass retailer a number of passwords and centralize logins so customers solely have to recollect one grasp password. LastPass has had some main safety hiccups up to now, but it surely continues to carry one of many prime spots within the password supervisor market, and lots of companies use it.
What You Must Know About LastPass
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LastPass is an easy-to-use password supervisor with a powerful number of options for each small and huge companies. However its weak safety, evidenced by a number of breaches over the past decade, have considerably dampened its reputation and its perceived effectiveness lately. | |
| General Ranking: 3.8/5
• Core options: 4.7/5 |
Professionals | Cons |
| ✔️ Robust set of core and enterprise options | ❌ A number of safety breaches | |
| ✔️ A number of assist channels obtainable | ❌ Passkeys aren’t an energetic characteristic but | |
| ✔️ Overwhelmingly excessive evaluations for ease of use | ❌ Lacks a pair further capabilities | |
Proceed studying about LastPass’s ultimate use instances, its pricing and standout options, and its assist, or soar right down to study extra about our scoring strategies for LastPass.
Featured Companions: Password Administration Software program
Who Ought to Use LastPass?
LastPass is especially enticing for smaller groups and companies that don’t have plenty of prior expertise with password managers. But it surely’s additionally an possibility for giant companies that want a fast PM rollout.
The next record gives examples of companies that would profit from LastPass:
- Corporations that prioritize consumer expertise: A user-friendly product like LastPass will entice SMBs and enterprises searching for an easy answer and implementation course of.
- Groups searching for a powerful roundup of core options: LastPass has loads of password administration capabilities appropriate for each small and huge companies.
- Companies that want a number of assist choices: LastPass provides a number of assist channels, in addition to a devoted customer support supervisor for some plans.
Who Shouldn’t Use LastPass?
Whereas LastPass will go well with a number of companies’ wants, it’s not a good selection for security-focused organizations. It’s additionally lacking a pair nice-to-have options and is kind of costly should you want limitless MFA and SSO performance.
Examples of organizations that most likely shouldn’t think about LastPass embrace:
- Groups needing particular superior options: Whereas LastPass excels in core and enterprise capabilities, it’s lacking some options, like customizable session timeouts and visitor accounts. It additionally doesn’t assist passkeys but.
- Safety-focused organizations: Whereas password managers are a safety product, some companies will want extra safety than others. If that’s you, LastPass just isn’t a great possibility because of its a number of breaches.
- Companies on a decent funds: In case you’re okay with minimal options, the Groups plan is perhaps adequate, however full MFA and SSO performance is simply obtainable by way of the Marketing strategy and prices an extra $3 per consumer per thirty days.
If LastPass doesn’t sound like a great match for you, skip right down to see a few of our different password supervisor choices.
LastPass Pricing
This desk compares LastPass’s enterprise pricing plans and a number of the perks and options you’ll obtain in every plan. LastPass additionally has an enterprise plan, however you’ll must request a customized quote to obtain details about its options and capabilities.
| Groups | Enterprise | Enterprise | |
|---|---|---|---|
| Annual Billing Value | $4/consumer/month | $7/consumer/month | Contact for quote, free trial info, and have particulars |
| Free Trial | 14 days | 14 days | |
| Key Options | Single admin console, passwordless login, password generator, offline mode, darkish net monitoring | All the things in Groups, authentication for SSO and cloud apps, worker SSO portal, API entry, listing integrations | |
| Variety of Customizable Safety Insurance policies | 25 | 100+ | |
| Accounts for Staff’ Households | None | 5 extra licenses |
5 Key Options of LastPass
LastPass provides core password administration options like sharing, recovering grasp passwords, and multi-factor authentication, in addition to standout options similar to darkish net monitoring and integrations with safety info and occasion administration options.
Password Sharing
To share passwords with their coworkers, LastPass customers can create folders with one or a number of units of credentials. They’re additionally in a position to set permissions for every consumer, figuring out how a lot of the folder’s contents particular person staff can view. LastPass additionally syncs revisions to logins inside shared folders, so that you don’t have to alter a number of cases of the identical password.
Account Restoration
LastPass provides a couple of completely different account restoration choices, together with establishing face or fingerprint restoration on the cellular app, SMS account restoration, and grasp password hints. Nevertheless, these all should be set upfront as protecting measures; you received’t be capable to set them in hindsight should you neglect your grasp password. For safety causes, LastPass isn’t in a position to reset a grasp password for customers; it doesn’t retailer decrypted passwords on its servers.
Multi-Issue Authentication
LastPass’s multi-factor authentication choices embrace SMS choices, fingerprinting and face scanning, one-time passwords, and voice recognition. Customers can apply MFA strategies to a number of varieties of entry factors, together with digital personal networks (VPNs), cloud purposes, and workstations.
Darkish Internet Monitoring
Utilizing a database that shops an inventory of breached credentials, LastPass screens your e-mail addresses and alerts you in case your e-mail is compromised on the darkish net. To allow this characteristic, your group should activate the monitoring possibility for any e-mail deal with you wish to examine. LastPass informs companies of the particular account that’s been compromised.
SIEM Integrations
LastPass integrates with Splunk and Microsoft Sentinel, syncing its knowledge to safety info and occasion administration methods that may alert admins to threats. SIEM integrations additionally present superior reporting, permitting LastPass customers to see an general image of their password administration setting. Constant, thorough reporting additionally improves your online business’s compliance posture as a result of you may produce regulatory studies.
LastPass Ease of Use
LastPass provides a command middle for centralized consumer administration, the place enterprise leaders can customise LastPass admins’ entry primarily based on their roles. The command middle additionally facilitates integrations with worker listing software program. Different usability options embrace safety coverage administration and documentation. Whereas LastPass’s documentation isn’t as enticing as competing password managers’, it’s thorough, with loads of articles for self-service.
General, LastPass is a well-liked product; buyer evaluations applaud its ease of use, together with on cellular gadgets and the syncing course of between gadgets. One consumer grievance that did present up continuously in evaluations was autofill points, like passwords not autofilling or LastPass filling undesirable fields. Usually, consumer sentiment about LastPass is extremely constructive, with a couple of small bumps right here and there.
LastPass Buyer Service
LastPass’s customer support choices embrace 24/7 cellphone and net assist for all of its paid plans, together with the private ones. It stands out amongst its opponents for providing cellphone assist, particularly around-the-clock. In case you’d prefer to see LastPass earlier than signing up for a free trial, it additionally provides a product demo by request.
LastPass provides companies a devoted customer support supervisor through the onboarding course of; this service is out there by way of the Marketing strategy however not Groups. It’s obtainable for enterprises as nicely. Clients even have entry to self-help articles and to the LastPass neighborhood, the place they’ll ask questions and contribute to discussions.
| Groups | Enterprise | Enterprise | |
|---|---|---|---|
| 24/7 Telephone Help | ✔️ | ✔️ | ✔️ |
| 24/7 Internet Help | ✔️ | ✔️ | ✔️ |
| Devoted Buyer Service Supervisor | ❌ | ✔️ | ✔️ |
Is LastPass Safe?
One of the continuously requested questions on LastPass is whether or not it’s nonetheless protected to make use of. I like to recommend your online business take this query significantly primarily based on LastPass’s breach historical past and your personal safety necessities. Whereas cybersecurity is vital for each group, your online business could have differing ranges of safety prioritization primarily based in your trade and the kind of knowledge you retailer and switch.
LastPass has had a number of breaches over the previous eight years. The newest one occurred in 2022 and started when LastPass seen unusual exercise inside its dev setting. At first, LastPass stated that no buyer knowledge was impacted. Nevertheless, later within the 12 months, menace actors breached its third-party cloud storage supplier, which led to potential compromise of LastPass’s buyer knowledge.
Options to LastPass
Whereas LastPass is a well-liked password administration answer for companies, its historical past of a number of breaches signifies that general, I don’t suggest it for enterprise use. 1Password, Bitwarden, and Keeper are different password supervisor choices with higher safety historical past.
1Password
1Password is a well-liked enterprise-grade password supervisor with sturdy safety. It provides a zero-knowledge storage format, like LastPass, however in contrast to LastPass, it has no profitable breaches. In case you’re searching for a password supervisor with a comparable characteristic set however higher safety, there are few choices pretty much as good as 1Password.
1Password is priced comparably to LastPass at $7.99 per consumer per thirty days for its Marketing strategy. Whereas 1Password receives some blended evaluations about ease of use, its sturdy safety and clear breach historical past make it a good selection for organizations centered on defending delicate knowledge.
Learn extra in regards to the variations and similarities between these two merchandise in our article evaluating LastPass and 1Password.
Bitwarden
Bitwarden is one other well-liked password administration answer with a clear breach historical past. It scored extremely for safety in my analysis of Bitwarden, and it makes use of zero-knowledge encryption procedures. Bitwarden additionally has options like customizable session timeouts and passkeys — on the time of this writing, LastPass’s passkey characteristic isn’t but energetic.
Bitwarden provides comparable pricing to LastPass, with Groups pricing at $4 per consumer per thirty days and Enterprise pricing at $6 per consumer per thirty days. Whereas Bitwarden lacks a number of the assist channels that LastPass provides, customers converse extremely of the assist group’s fast responses and information.
In case you’re desirous about studying extra about Bitwarden, learn extra about the way it differs from LastPass in our comparability article of Bitwarden and LastPass.
Keeper
Keeper is a password supervisor for companies of all sizes, together with managed service suppliers. Just like LastPass, it receives constructive general consumer evaluations for usability and has darkish net monitoring capabilities. It additionally provides superior add-on options like compliance reporting, enterprise-level safety alerts, and safe file storage.
Keeper’s Marketing strategy prices $3.75 per consumer per thirty days, akin to LastPass’s pricing however rather less costly. Keeper additionally provides an MSP product, designed to deal with password, secrets and techniques, and privileged entry in a single answer designed particularly for managed service suppliers.
We cowl different advisable password administration merchandise in our article on options to LastPass.
In case you’re desirous about studying about extra password managers, learn our information to one of the best password supervisor merchandise subsequent. This record additionally consists of RoboForm and NordPass, along with the choices above.
How We Evaluated LastPass
To guage LastPass, its ultimate use instances, and its closing rating, I created a rubric with six main classes. Every class contained a number of subcriteria, which all obtained their very own weighting. LastPass obtained its closing rating of three.8/5 primarily based on what number of subcriteria it glad and the way every criterion and subcriterion had been weighted.
Analysis Standards
My first main analysis criterion included core and enterprise options, the spine of a profitable password supervisor. I additionally examined usability and administration, together with documentation and consumer administration options. Subsequent, I checked out safety practices and transparency, pricing and free trials, and buyer assist availability. Lastly, I evaluated nice-to-have extras like visitor accounts, journey mode, and darkish net monitoring.
- Core options (25%): I thought of vital PM options, together with safe sharing, multi-factor authentication, and browser assist.
- Usability and administration (20%): Ease of use analyzed documentation and consumer and coverage administration, in addition to general evaluations and admin reporting.
- Safety (15%): I evaluated LastPass’s transparency about safety practices and audits, in addition to its breach historical past.
- Pricing (15%): The pricing class scored LastPass primarily based on pricing in comparison with the market normally, in addition to availability and size of a free trial.
- Buyer assist (15%): I examined availability of assist channels like e-mail and cellphone, in addition to assist group hours.
- Further options (10%): I checked out nice-to-have capabilities like visitor accounts and journey mode, in addition to passkeys.
Backside Line: LastPass’s Usability Comes with Dangers
LastPass is extensively utilized in many companies, and with good motive — it provides loads of fundamental password administration options, in addition to some enterprise-grade capabilities. Its easy-to-use interface provides to its reputation. Nevertheless, its breach historical past is trigger for concern. Regardless of that, LastPass is without doubt one of the best-designed merchandise within the trade, with loads of password administration options for SMBs and enterprises alike.
Passwords are solely one in every of many threats to organizations. Learn extra about general community safety and the best way to implement safe methods in your online business.
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