Is It Proper for Your Enterprise?

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RoboForm is a password supervisor ideally suited for small and medium-sized companies that prioritize each low value and top quality. Password administration options present instruments like two-factor authentication, password sharing, and consumer administration. RoboForm provides all these options and can meet many companies’ wants, but it surely received’t fulfill all giant enterprises, notably those who want extra superior capabilities.

What You Must Know About RoboForm

RoboForm icon. RoboForm is a comparatively cheap password supervisor for small companies, however it could possibly serve bigger groups nicely, too. A few of its notable options embrace SCIM integrations, passkeys, and an integration with Energetic Listing. RoboForm additionally has a clear breach historical past. 
General Score: 3.7/5

• Core options: 3.6/5
• Ease of use: 4.2/5
• Administrative options: 2.9/5
• Safety: 4.5/5
• Pricing: 3.9/5
• Buyer assist: 3.3/5

Professionals Cons
✔️ Cheap in comparison with the remainder of the market ❌ Could not have sufficient options for some enterprises
✔️ Affords small groups loads of fundamental options  ❌ No devoted buyer implementation supervisor
✔️ A number of assist channels obtainable ❌ No single sign-on 

Proceed on to be taught extra about RoboForm and whether or not it’s a superb match for your corporation, together with its options, customer support, and pricing; or scroll right down to be taught how I evaluated RoboForm.

Featured Companions: Password Administration Software program

Who Ought to Use RoboForm?

With its inexpensive pricing, buyer assist choices, and have set, RoboForm is a powerful choice for small groups. But it surely’s additionally a viable answer for some enterprises, too.

Think about RoboForm if one of many following classes seems like your group:

  • Small companies: As a result of RoboForm provides the identical options in all plans, even startups obtain a strong set of core options.
  • Enterprises with tight budgets: Not all giant companies might have a large funds for a password supervisor, and RoboForm may save them cash.
  • Startups searching for speedy assist: RoboForm provides 24/7 customer support, together with telephone callback and reside chat. Not all of its bigger rivals provide these channels.

Who Shouldn’t Use RoboForm?

Whereas RoboForm is a powerful alternative for a lot of companies, particularly small ones with restricted budgets, it doesn’t make as a lot sense for enterprises that need a password supervisor with numerous further options and capabilities. I additionally don’t suggest it for groups that want in depth administrative options or a devoted implementation group.

This checklist provides a number of examples of companies for which RoboForm isn’t the perfect match:

  • Enterprises needing superior options: Some giant companies will want extra perks and extra options than RoboForm provides.
  • IT admins who need deep customization: Whereas RoboForm provides some fundamental administrative options, its reporting is proscribed, and it doesn’t provide customized session size or self-hosting.
  • Groups that want in depth implementation assist: As a result of RoboForm caters extra to small companies, it doesn’t provide as many enterprise implementation choices, like a devoted customer support supervisor.

If RoboForm doesn’t sound prefer it’ll be the perfect answer for your corporation, bounce right down to our checklist of different password managers.

RoboForm Pricing

RoboForm is priced yearly per consumer. This desk provides the enterprise prices primarily based on variety of customers. For companies with over 1,000 customers, contact RoboForm for a particular quote. All plans embrace the identical set of options; RoboForm additionally provides a 14-day free trial with full performance to all potential clients. 

1-10 Customers 11-25 Customers 26-100 Customers 101-1000 Customers 1,000+ Customers
Annual Value Per Consumer $39.95 $35.95 $34.95 $29.95  Contact for quote
Approximate Month-to-month Value Per Consumer $3.33 $3.00 $2.91 $2.50
Free Trial ✔️ ✔️ ✔️ ✔️ ✔️

5 Key Options of RoboForm

A few of RoboForm’s most vital options embrace SCIM integrations with identification suppliers, 2FA, consumer and consumer group administration, grasp password restoration, and password exports and imports.

SCIM Integrations

The System for Cross-Area Id Administration (SCIM) permits companies to combine with their identification supplier to provision RoboForm customers and teams. These integrations are helpful as a result of when an admin updates consumer knowledge within the identification supplier’s admin console, the related knowledge updates in RoboForm, too. SCIM choices embrace Okta, OneLogin, and Microsoft Entra ID.

RoboForm SCIM integrations.

Two-Issue Authentication

Two-factor authentication (2FA) improves account safety by requiring customers to authenticate themselves with two strategies. If a menace actor steals your grasp password, they’ll be hard-pressed to enter a required code in your telephone once they don’t have the telephone. RoboForm’s 2FA choices embrace Google Authenticator, Microsoft Authenticator, Authy, and different one-time password authenticator purposes.

Two-factor authentication in RoboForm.

Consumer & Group Administration

In RoboForm for Enterprise administrator interface, admins can add new customers to their firm and handle their permissions over time. You can even import lists of customers by means of CSV recordsdata or set up the Energetic Listing Connector that lets you sync customers to RoboForm. Group administration locations customers in particular teams so you may extra simply deploy insurance policies and set role-based permissions for file sharing.

User and groups management in RoboForm.

Password Restoration Choices

RoboForm’s password restoration choices permit customers to recuperate password knowledge in the event that they’ve enabled biometric authentication on the cell app or set an emergency contact. These actions have to be taken earlier than dropping your grasp password. You may request a Reset hyperlink to be despatched to the e-mail related together with your RoboForm account, however this may delete all the info in your account, so ensure you have an area copy of your passwords saved.

Resetting RoboForm password.

Exporting & Importing Knowledge

You may export logins, bookmarks, or Safenotes by making a CSV file. You’ll have to enter your grasp password to finish this course of. You’re additionally capable of import passwords from one other location, together with CSVs, browsers, and a number of different password managers. Take into account that all CSV recordsdata must be deleted as quickly because the passwords are safely saved elsewhere since all of the logins can be in plaintext.

Option to export and import passwords in RoboForm.

RoboForm Ease of Use

RoboForm provides loads of tutorial articles in its on-line assist heart for navigating and managing the password administration product. Its administrative options, like consumer and teams provisioning and safety coverage administration, assist IT and safety leaders develop constant consumer insurance policies.

The platform helps three main browsers — Google Chrome, Mozilla Firefox, and Microsoft Edge — however not Safari. It helps all three main laptop working methods.

General, RoboForm receives optimistic buyer critiques for ease of use. Nevertheless, some clients complain about usability points, particularly on the cell app.

RoboForm Help Center.

RoboForm Buyer Service

RoboForm additionally has a assist heart with documentation and a full guide of RoboForm. Customers can submit a ticket by means of the assist portal and have entry to 24/7 on-line assist, free for all plans.

1-10 Customers 11-25 Customers 26-100 Customers 101-1,000 Customers Over 1,000 Customers
24/7 On-line Assist ✔️ ✔️ ✔️ ✔️ ✔️
Stay Chat ✔️ ✔️ ✔️ ✔️ ✔️
Cellphone Callback ✔️ ✔️ ✔️ ✔️ ✔️

Alternate options to RoboForm

Whereas RoboForm is a powerful, inexpensive alternative for a lot of groups, particularly smaller ones, it might not have sufficient options for bigger companies. If this seems like your group, take into account Keeper, Bitwarden, or 1Password.

Keeper

Keeper is a password administration answer for groups of all sizes, together with managed service suppliers. It provides a product particularly designed for privileged entry, secrets and techniques, and password administration for MSPs. Its pricing is similar to RoboForm’s, costing $3.75 per consumer per 30 days for its Marketing strategy. Enterprises might want to contact Keeper for a particular quote.

Keeper provides SSO integrations, and RoboForm doesn’t. Keeper’s SSO Join expertise permits your corporation to sync your password administration together with your identification supplier utilizing SAML 2.0. Id supplier integrations embrace Okta, Entra ID, and OneLogin.

Keeper interface showing the Secrets Manager product.

Bitwarden

Bitwarden is a well-liked enterprise password supervisor with a variety of core options, together with safe sharing, consumer teams, and password restoration choices. Bitwarden’s pricing is a little more costly than RoboForm’s, at $4 per consumer per 30 days for its Groups plan and $6 per consumer per 30 days for its Enterprise plan. Bigger enterprises might want to contact Bitwarden for a customized quote.

In the event you’re searching for single sign-on and some further options, Bitwarden provides SSO, customizable session timeouts, and self-hosting on your corporation’s personal servers, whereas RoboForm lacks these capabilities. SSO integrations embrace Okta, OneLogin, and JumpCloud.

In the event you’re considering studying extra, learn our assessment of Bitwarden subsequent.

Bitwarden user interface.

1Password

1Password is an enterprise-grade password supervisor ideally suited for big companies as a result of it provides so many superior options, but it surely’s a superb product for SMBs, too. It prices considerably greater than RoboForm, at $7.99 month-to-month per consumer for the Marketing strategy, but it surely additionally has extra capabilities, like SSO, and perks like journey mode and visitor accounts.

In the event you’re a big enterprise and also you don’t suppose RoboForm will fairly meet all your enterprise’s wants, take into account 1Password for its robust safety and plenty of options. 1Password has zero-knowledge password storage, like RoboForm.

Learn extra about 1Password’s options, use instances, and pricing in our 1Password product assessment.

1Password interface on a Windows computer.

Involved in different password supervisor choices? Learn our information to the finest password administration options, which additionally contains LastPass and NordPass.

How We Evaluated RoboForm

To research RoboForm and the way it compares to password supervisor requirements, I used a product scoring rubric with six main classes that patrons search for in password managers. I weighted every class primarily based on its significance, and every class contained a number of subcriteria, every with their very own weighting. The variety of subcriteria RoboForm met, in addition to how they had been weighted, resulted in its ultimate rating of three.7.

Analysis Standards

When evaluating RoboForm, I regarded first on the main password administration options as a result of they provide PM merchandise their most important performance. Subsequent, I thought-about options that contribute to ease of use, like documentation. I additionally evaluated RoboForm’s administrative capabilities, safety transparency, and pricing. Lastly, I checked out buyer assist channels and availability.

  • Core options (25%): This class contains main password administration options like password sharing, exporting and importing knowledge, and password restoration choices.
  • Ease of use (20%): I thought-about components like documentation, browser assist, and working system and cell assist.
  • Administrative options (15%): I checked out options like consumer provisioning, self-hosting vaults, and safety coverage administration.
  • Safety (15%): I evaluated RoboForm’s encryption and safety practices, in addition to audits, breach historical past, zero-knowledge, and password era.
  • Pricing (15%): The pricing class checked out the price of every marketing strategy, in addition to availability of free trials and plans.
  • Buyer assist (10%): Buyer assist lined assist channels, 24/7 availability, product demos, and devoted customer support.

Backside Line: Think about RoboForm for Small Companies & Tight Budgets

With the identical password administration options obtainable in each plan, RoboForm doesn’t skimp on providing top quality to the smallest groups. Nevertheless, it received’t fulfill all enterprise wants, notably for companies that need superior options or nice-to-have perks. Think about RoboForm in the event you’re searching for a powerful set of core options, cheap pricing, and 24/7 assist channels.

Password safety performs a key position in securing your corporation purposes. In the event you’re considering studying extra about total safety threats and methods, learn our information to community safety subsequent.

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