Keeper Password Supervisor Assessment 2024: Who Ought to Use It?

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Keeper is a password supervisor for groups of all sizes, from small companies to managed service suppliers. Password managers embrace core password safety options like encryption, two-factor authentication, and reporting. Keeper provides all of those, in addition to a privileged entry administration add-on module and APIs for developer groups. Contemplate Keeper in the event you want both an affordable plan with restricted options or intensive enterprise capabilities.

What You Must Know About Keeper

	Keeper is appropriate for SMBs, however smaller groups might want to pay for one of many extra intensive plans if they need a full characteristic set as a result of the plan for small groups is extra restricted. Keeper provides some superior enterprise add-ons like safety alerts and safe storage, in addition to a product particularly for managed service suppliers (MSPs).
General Score: 3.6/5 • Core options: 4.4/5 • Additional options: 2.3/5 • Usability and admin: 3.8/5 • Safety: 4.4/5 • Pricing: 3.3/5 • Buyer assist: 3.8/5	Professionals	Cons
	A number of assist channels out there	Plans for smaller groups have considerably restricted options
	Enterprise-grade add-on modules for big groups	Restricted SSO capabilities
	Particular plan for managed service suppliers	No devoted technical account supervisor

Proceed studying the evaluate to study extra about Keeper’s main options, pricing, usability, and customer support choices; or skip right down to study extra about how I evaluated Keeper.

Who Ought to Use Keeper?

Keeper is an efficient alternative for small companies searching for an affordable worth vary and some core password administration options. It’s additionally nice for managed service suppliers and groups searching for a privileged entry administration (PAM) resolution via the identical supplier as their password supervisor.

Contemplate Keeper if your online business falls into considered one of these classes:

• SMBs on a decent finances: Should you solely want primary password administration options like 2FA and sharing, Keeper is a high-quality however cheap possibility.
• Managed service suppliers: Keeper is among the solely password administration suppliers with a product that particularly caters to MSPs.
• Companies that want privileged entry: Should you’re searching for PAM together with password administration, Keeper provides each.

Who Shouldn’t Use Keeper?

Whereas Keeper serves companies of a number of sizes, it’s not an amazing match for SMBs that want superior options however have a restricted finances. It additionally isn’t your best option for groups wanting for lots of help with the implementation course of.

It’s possible you’ll wish to contemplate different options in the event you’re one of many following organizations:

• Small groups searching for massive characteristic units: Keeper’s Enterprise Starter and Enterprise plans don’t have fairly as many options as some opponents’ SMB plans.
• Groups that want superior SSO: Whereas Keeper provides single sign-on, its web site SSO login choices are restricted.
• Companies that want a devoted consultant: Keeper doesn’t give the choice for a assist or implementation account supervisor.

If Keeper doesn’t sound like the most effective match on your firm, soar right down to my checklist of different merchandise.

Keeper Pricing

Keeper provides three password supervisor plans: Enterprise Starter, Enterprise, and Enterprise. It additionally provides a privileged entry supervisor product, which groups should buy individually. Every plan has a 14-day free trial. For particulars on Enterprise pricing, you’ll must contact Keeper for a quote.

	Enterprise Starter	Enterprise	Enterprise
Variety of Customers	As much as 10	5-250	Limitless
Annual Billing Value	$2/person/month	$3.75/person/month	Contact for quote
14-Day Free Trial
Key Options	Coverage engine and enforcements, exercise reporting, crew administration, primary 2FA	The whole lot in Enterprise Starter, delegated administration, superior organizational construction, share admin permissions	The whole lot in Enterprise, automated crew administration, Lively Listing sync, SSO, superior 2FA, APIs for builders
Limitless Units
Free Household Plan for Customers

5 Key Options of Keeper

Keeper provides primary password administration options like sharing credentials, passwordless login, and experiences, in addition to add-ons for SCIM provisioning and secrets and techniques administration.

Password Sharing

By means of password sharing in Keeper, you’ll be able to specify whether or not the brand new person can edit, share, or personal the shared merchandise. Keeper additionally permits non permanent password sharing — IT admins can configure a particular time the share is energetic. That is significantly helpful for third events like contractors and enterprise companions who solely want entry to an software for a number of hours, a day, or a weekend.

Short-term password sharing additionally helps defend enterprise networks as a result of customers don’t simply have rampant entry to functions. They solely use what they want at a particular time.

Learn extra about threats to enterprise community safety, together with phishing assaults, malware, and spoofed web sites.

Passwordless Authentication

Keeper provides third-party passwordless choices, together with utilizing a QR code and cellular authenticator app, facial and contact recognition, or one-time passwords. Passwordless authentication decreases the possibility that your accounts shall be hacked resulting from weak grasp passwords. It additionally will increase safety as a result of Keeper customers have to make use of greater than only a password to show their id — they want entry to a third-party cellular app.

Reporting

Keeper supplies exercise reporting for customers’ exercise inside the password supervisor. But when your crew needs enterprise-grade reporting choices, Keeper additionally provides an add-on module for superior reporting and safety alerts, in addition to an add-on for compliance reporting. These modules are good decisions for bigger companies that need extra visibility into their password administration environments.

SCIM Provisioning

The System for Cross-Area Identification Administration (SCIM) permits companies to sync their id and entry administration (IAM) information with their password supervisor. Ideally, this implies person information will be up to date extra simply throughout two totally different safety merchandise. Admins can retrieve person information, add or delete customers and groups, or change person and crew profiles utilizing the SCIM integration. SCIM provisioning is just out there in Keeper’s Enterprise plan.

Secrets and techniques Administration

Keeper Secrets and techniques Supervisor is an add-on module to the password administration product. Secrets and techniques administration permits Keeper customers to retailer extra objects than simply normal software passwords, together with API keys, certificates, and passwords for databases. It’s significantly helpful for bigger enterprises or builders who wish to defend APIs.

Keeper Ease of Use

Keeper’s administrative capabilities peak within the Enterprise plan, the place admins can use crew administration options like automated person provisioning. Additionally they have entry to a command line interface, which they will use to configure and handle the platform. Keeper Enterprise customers have entry to APIs for builders, so in case your dev crew is involved in actively collaborating in managing your occasion’s secrets and techniques, Keeper helps that.

As a result of Keeper doesn’t have a group assist discussion board, companies might want to work out different methods to speak with different Keeper customers or contact the assist crew. Nevertheless, Keeper receives overwhelmingly optimistic buyer opinions for ease of use in addition to for its buyer assist crew.

Keeper Buyer Service

Keeper’s buyer assist channels embrace e mail, telephone, and dwell chat, that are included in every marketing strategy. Keeper additionally provides an Onboarding and Coaching bundle for enterprise clients, which incorporates limitless devoted coaching periods for patrons. Coaching happens through webinars and Zoom conferences.

	Enterprise Starter	Enterprise	Enterprise
E mail
Telephone
Dwell Chat

Keeper Options

If Keeper sounds prefer it gained’t be the most effective match for your online business, contemplate RoboForm, 1Password, or Bitwarden, that are different robust password managers for companies.

RoboForm

RoboForm is one other low-cost password supervisor that gives loads of core enterprise options, together with 2FA, person administration, and password restoration choices. Like Keeper, it’s a good selection for smaller companies that need a robust collection of primary capabilities however might not want an entire array of superior options.

RoboForm ranges from roughly $3.30 per person per thirty days for groups of beneath 10 customers to $2.50 per person per thirty days for groups of 101-1,000. It integrates with Lively Listing environments and provides a number of assist channels, like Keeper. One key distinction between the 2 merchandise is that every one of RoboForm’s enterprise plans have the identical core options. Keeper limits extra of its options within the smaller plans. 

Learn extra about RoboForm and its options and pricing for each small and enormous companies in our RoboForm product evaluate.

1Password

1Password is a password administration resolution with loads of superior options for big enterprises, however it’s standard with smaller organizations, too. Highlights of 1Password embrace a number of forms of biometric authentication, safety coverage administration, and integrations with GitHub and GitLab.

1Password is dearer than most different password managers, at $7.99 per person per thirty days, however the further worth comes with robust safety, together with a frequent and clear vendor audit course of. Like Keeper, 1Password has a clear breach historical past. It’s a great resolution for big enterprises and different companies that prioritize safety.

If 1Password appears like a great possibility on your crew, study extra about its safety and enterprise plans in our 1Password product evaluate.

Bitwarden

Bitwarden is a password supervisor for organizations of all sizes, significantly those who wish to self-host a PM product on their very own servers for added safety and management. Bitwarden additionally provides options like passkeys and customizable session timeouts.

Bitwarden’s Groups plan prices $4 per person month-to-month, and its Enterprise plan prices $6 per person month-to-month. In contrast to Keeper, Bitwarden doesn’t provide a telephone possibility for buyer assist, dwell chat, or assured same-day response. Nevertheless, its assist crew and their responsiveness obtain very optimistic total opinions from Bitwarden customers; simply remember the fact that you gained’t have as many channels out there.

Learn our evaluate of Bitwarden subsequent to study extra about its pricing and options.

Should you’d prefer to study extra about different choices, try our information to the greatest password supervisor options.

How I Evaluated Keeper

To guage Keeper as a password administration product, I analyzed it in six totally different classes, which had been all weighted individually. Every class was a significant criterion that consumers contemplate when searching for password managers. I included a number of subcriteria in every main class, which every acquired their very own weighting. Whether or not Keeper met the subcriteria, in addition to every’s weight, decided its total rating of three.6 out of 5.

Analysis Standards

I first thought of main password administration capabilities, like password sharing and 2FA, and additional options resembling safety alerts and secrets and techniques administration. Then I checked out usability, which incorporates automated person administration, and safety capabilities like a zero-knowledge encryption format. Lastly, I evaluated enterprise pricing in comparison with the password administration market and buyer assist.

• Core options (25%): I scored Keeper based mostly on what number of normal password administration options it provided, together with single sign-on and Lively Listing integrations.
  • Rating: 4.4/5
• Additional options (20%): I checked out extras and nice-to-have options like customized session timeouts.
  • Rating: 2.3/5
• Usability and administration (15%): This class lined administrative options like product documentation, automated crew administration, and APIs for builders.
  • Rating: 3.8/5
• Safety (15%): I examined Keeper’s breach historical past and the way clear it’s about safety practices, in addition to options like darkish internet monitoring and open-source code.
  • Rating: 4.4/5
• Pricing and transparency (15%): I thought of marketing strategy pricing and availability of free trials.
  • Rating: 3.3/5
• Buyer assist (10%): I evaluated assist channels, like e mail and telephone, in addition to assist crew hours and the provision of a devoted customer support consultant.
  • Rating: 3.8/5

Backside Line: Keeper Is a Product for Each Startups & Enterprises

Keeper is a stable alternative for companies of all sizes, however it’s in all probability most suited to SMBs that solely want a number of core PM options or bigger enterprises searching for superior options or add-on modules, like compliance reporting. Its affordable costs and extra safety merchandise give groups flexibility relying on their wants, and it additionally provides a number of buyer assist channels.

To study extra about compliance inside your enterprise’s tech stack, learn our information to complying with safety legal guidelines subsequent.

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