Options, Pricing, Professionals & Cons

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Bitwarden is a password supervisor for organizations of all sizes, nevertheless it’s notably suited to smaller and mid-sized groups. Password managers defend person credentials with options like two-factor authentication and encryption. Bitwarden provides to those with vault sharing, role-based entry controls, and self-hosting on your online business’s servers. Bitwarden could not match all superior enterprise wants, however mid-sized groups ought to think about it for its array of core options.

What You Must Know About Bitwarden

BitWarden icon Bitwarden is a good resolution for groups that wish to host their very own password administration occasion or take pleasure in the advantages of an open-source PM product. But it surely is probably not appropriate for giant enterprises that want additional options or startups that may’t afford its enterprise pricing.
Total Ranking: 4.1/5

• Core Options: 4.6/5
• Usability & Admin: 4.5/5
• Safety: 5/5
• Superior Options: 3.3/5
• Pricing: 2.7/5
• Buyer Assist: 4/5

Professionals Cons
✔️ Self-hosting out there ❌ Free trial is just 7 days
✔️ Constructive total person critiques  ❌ Restricted help channels
✔️ Loads of core options ❌ Missing a few additional options

Proceed studying about Bitwarden’s fundamental use instances, pricing, and fundamental options, or bounce down for those who’re enthusiastic about studying about how we scored Bitwarden in six main classes. 

Featured Companions: Password Administration Software program

Who Ought to Use Bitwarden?

Bitwarden provides a powerful set of core password administration options for small and mid-sized companies, in addition to eye-catching documentation and self-hosting performance. If your online business is in search of the choice to host a PM product by yourself servers, otherwise you’re enthusiastic about an open-source resolution, Bitwarden is an effective choice. It’s additionally well-suited to groups which are snug with lacking a few superior options. 

The next checklist contains some companies that ought to think about Bitwarden:

  • Skilled IT groups: If your online business already has numerous {hardware} and also you’d want to handle as a lot of your password supervisor as attainable, Bitwarden gives that flexibility.
  • Groups snug with out some superior options: Whereas Bitwarden lacks a few nice-to-have options like visitor accounts and journey mode, it provides loads of core and enterprise options ample for a lot of groups.
  • Builders or DevSecOps groups: As a result of it’s an open-source resolution, Bitwarden is an effective selection for dev groups that wish to contribute their experience to the present codebase.

Who Shouldn’t Use Bitwarden?

Bitwarden is a improbable product for medium-sized groups, particularly ones enthusiastic about internet hosting a password supervisor on their very own {hardware}. Nevertheless, it’s missing a number of enterprise-level options, and it additionally doesn’t give companies entry to a devoted customer support supervisor over time. It might even be too costly for some startups.

The next checklist highlights some groups that will not have the very best expertise with Bitwarden:

  • Enterprises in search of the total bundle: Whereas Bitwarden has a big catalog of core options, it’s lacking perks like visitor accounts or journey mode, so it’s not as fully-featured as some enterprises might want.
  • Groups that need additional help: Bitwarden doesn’t provide a devoted customer support rep or phone-based technical help, so it is probably not a match for companies that want intensive buyer help.
  • Startups with restricted funds: Whereas Bitwarden is extra reasonably priced than some direct rivals, it’s nonetheless just a little costly for very small companies or extraordinarily tight budgets. And it has no free-for-life plan, so it might be difficult for startups.

If any of those examples sound like your online business and also you don’t suppose Bitwarden will likely be match, scroll all the way down to our checklist of different merchandise for a number of different choices.

Bitwarden Pricing

The next desk gives an summary of Bitwarden’s pricing plans and the options and capabilities included in them. Except for the Groups and Enterprise plans, Bitwarden additionally provides a plan for giant organizations; contact the gross sales crew for a quote particular to your online business’s wants.

Groups Enterprise Customized Plan
Pricing (Annual Billing) $4/person/month $6/person/month Contact for quote, free trial data, and have particulars
Free Trial 7 days 7 days
Key Options  Occasion and audit logs, person teams, limitless sharing inside collections, API entry, listing connector  The whole lot in Groups, SCIM help, choice to self-host, customized roles, account restoration, passwordless SSO integration 
Variety of Customers Limitless Limitless
Encrypted File Attachment Storage  1 GB private and 1 GB for Organizational gadgets 1 GB private and 1 GB for Organizational gadgets

5 Key Options of Bitwarden

Bitwarden provides one of many strongest units of core options within the password administration market, nevertheless it additionally provides uncommon options like self-hosting native vaults. Except for self-hosting, Bitwarden additionally has password administration staples like single sign-on, enterprise stories, vault sharing, and safety coverage administration.

Reporting

Bitwarden’s reporting performance contains vault well being stories, which assist IT and safety groups determine points or potential vulnerabilities inside vaults. Whereas vault well being stories are restricted to paid plans (together with the enterprise ones), Bitwarden’s knowledge breach report is free for all customers.

In accordance with Bitwarden, Reused Passwords and Weak Passwords stories run regionally on buyer purchasers, which suggests Bitwarden can’t entry the unencrypted report knowledge. This helps safe delicate data which may seem in stories.

Reports in Bitwarden.

Password Sharing

Bitwarden makes use of Organizations, digital teams of enterprise customers, to facilitate password sharing between teammates. An Group connects a selected subset of customers — for instance, the IT crew — and permits their teammates to share a Assortment of vaults with them. 

As soon as the IT crew has entry to the Assortment, they’ll entry all of the password vaults and use these credentials to log into the related purposes. Bitwarden additionally permits admins to configure the kind of entry every person receives to the credentials inside the vault.

Roles for password sharing in Bitwarden.

Safety Coverage Administration

One space the place Bitwarden stands out is in its administrative administration options. Whereas safety coverage administration isn’t the one function, it’s one of many key capabilities for companies trying to handle constant insurance policies inside their group. 

Admins can require a sure size for customers’ grasp passwords, require two-step authentication, and set a most vault timeout restrict. Coverage administration helps IT and safety admins standardize protecting guidelines for his or her complete crew. Safety insurance policies can be found within the Enterprise plan.

Security policy management in Bitwarden.

Single Signal-On

Bitwarden provides single sign-on so enterprise customers can authenticate themselves utilizing their id supplier. Customers nonetheless must enter their grasp password as a result of Bitwarden can not entry any password knowledge on their finish because it’s encrypted when saved in Bitwarden vaults. Bitwarden provides integrations with Okta, JumpCloud, OneLogin, Ping Identification, Microsoft Entra ID, and different SSO distributors. Passwordless SSO is out there within the Enterprise plan.

Are you curious about studying extra about single sign-on options? Learn extra about our picks for the greatest SSO merchandise, which embody lots of the prime IAM suppliers.

Configuring SSO in Bitwarden.

Self-Internet hosting

Bitwarden provides companies on the Enterprise plan the flexibility to host the product on their very own servers utilizing Docker containers. Self-hosting Bitwarden provides groups extra management and adaptability over defending their password knowledge; it additionally places the burden of {hardware} upkeep and knowledge safety on the client. This function is especially useful for knowledgeable IT and safety professionals who wish to carefully handle their password administration atmosphere.

2FA on self-hosted Bitwarden.

Bitwarden Ease of Use

Contributing elements to Bitwarden’s robust usability embody readable documentation with loads of instance photographs and a command line interface (CLI) for managing secrets and techniques. Bitwarden helps Safari, Chrome, Firefox, and Microsoft Edge, in addition to some much less well-known browsers like Opera. As a result of it’s open-source, particular person customers from throughout its buyer base can contribute to the product code.

Bitwarden additionally receives robust total buyer critiques for ease of use. Clients are notably pleased total with its person interface, calling it user-friendly, though a number of do point out it being clunky or dated.

Bitwarden user interface.

Bitwarden Buyer Service

Bitwarden makes e mail, neighborhood discussion board entry, and an online ticketing portal out there to prospects 24/7. This doesn’t robotically imply customers will obtain speedy responses, although — it’s simply 24/7 availability to contact Bitwarden. There isn’t a cellphone help or Slack for assured same-day response. 

Whereas Bitwarden’s help channel choices are restricted, total buyer critiques communicate extremely of the help crew and its quick response. Bitwarden’s buyer help is appropriate for groups which are nice with simply e mail, and whereas it doesn’t have a variety of customer support channels, total person sentiment signifies decently speedy replies.

Feature requests page in Bitwarden community forum.

Options to Bitwarden

Though Bitwarden is a powerful product and in style total with its prospects, it’s not an ideal match for all groups, notably ones in search of speedy help channels or extraordinarily low costs. If Bitwarden doesn’t sound prefer it’ll meet all your online business’s wants, think about 1Password, Keeper, or Roboform as a substitute.

1Password

1Password is an enterprise-grade password administration product that’s notably suited to giant organizations with vital knowledge safety wants resulting from its stringent safety controls. Like Bitwarden, it provides zero data and has a clear breach historical past. 1Password is a little more costly than Bitwarden, at $7.99 per person monthly, and it’s just a little more durable to study than some comparable merchandise. However like Bitwarden, it has improbable person documentation.

1Password provides a powerful set of password administration options, together with further capabilities like journey mode and visitor accounts. These nice-to-have options, coupled with 1Password’s wonderful safety fame, set the product aside. It’s superb for giant companies targeted on intense password safety, and it provides a wider vary of enterprise-grade options.

1Password interface.

Be taught extra concerning the variations between the 2 platforms in our article evaluating Bitwarden and 1Password.

Keeper

Keeper is a password administration system for companies, MSPs, and public sector organizations. Like Bitwarden, Keeper receives excessive total buyer critiques for ease of use and buyer help. It additionally has person teams and an Energetic Listing integration by means of the Enterprise plan.

Keeper additionally provides a secret supervisor product, which protects digital gadgets like API keys, entry keys, and database passwords. It’s a good selection for groups that constantly retailer extremely delicate knowledge. Managed service suppliers must also think about Keeper; its privileged entry administration platform — delivered as a service — is tailor-made on to their wants. Keeper’s Enterprise pricing begins at $3.75 per person monthly.

Keeper interface.

RoboForm

RoboForm is a password supervisor superb for SMBs and groups in search of speedy help channels. It provides cellphone callback and reside chat throughout enterprise hours and 24/7 e mail help. Like Bitwarden, RoboForm provides credential sharing by means of teams and safety coverage administration options. 

RoboForm can also be extraordinarily reasonably priced for small companies, so if Bitwarden doesn’t fairly meet your finances wants, RoboForm is a good selection. Its marketing strategy for 26-100 customers begins at $34.95 per person yearly, which breaks all the way down to a month-to-month price of $2.91 per person.

Roboform interface.

If you wish to think about another choices, learn our purchaser’s information to password managers, which additionally contains LastPass and NordPass.

How We Evaluated Bitwarden

To attain Bitwarden within the password supervisor class, we created a complete product scoring rubric with six main classes that consumers think about when buying PM merchandise. We weighted every of the six fundamental standards and likewise included a number of subcriteria, which acquired their very own weighting. The scores Bitwarden acquired primarily based on its number of options, capabilities, and documentation contributed to its closing rating of 4.1.  

Analysis Standards

As a result of PM options should have a set of key options to achieve success, we thought of core product options first. We additionally checked out Bitwarden’s usability, together with administrative options like self-hosting and documentation. Subsequent, we thought of superior options, resembling passkeys and nil data; the product’s total safety posture; and pricing plans in comparison with the general PM market. Lastly, we evaluated buyer help choices and availability. 

  • Core options (25%): Core password supervisor capabilities embody MFA, safe password sharing, reporting, and help for main working techniques.
  • Usability and administration (20%): We examined elements that have an effect on product administration and ease of use, like help for various browsers and the flexibility to self-host your group.
  • Safety (15%): We thought of Bitwarden’s total safety posture, together with finishing up common audits, encryption transparency, and breach historical past.
  • Pricing and transparency (15%): We thought of customer support choices like 24/7 help hours, a product demo, and a number of help channels.
  • Superior options (15%): We evaluated nice-to-have options like passkeys and visitor accounts, in addition to the flexibility to self-host.
  • Buyer help (10%): We appeared on the availability of devoted buyer reps, demos, total overview scores, and help hours, in addition to buyer help channels like e mail.

Backside Line: Bitwarden Might Match Your Core Password Administration Wants

Bitwarden can be a powerful selection for its giant core function set and glowing buyer critiques alone, nevertheless it provides much more to companies: the choice to self-host will notably enchantment to organizations that need as a lot management as attainable over their PM atmosphere. And since Bitwarden is open-source, it’s clear about its code and permits prospects to contribute to the codebase, too. Think about Bitwarden if you’d like a powerful safety companion over time.

Password safety is just one part of securing your online business’s infrastructure. Be taught extra about total community safety and threats to your community.

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